Roku Device has revolutionized that entertainment industry by allowing the users to transform their normal HDTV to smart television sets. Roku Devices are compatible not just with television sets, but many other kinds of devices that has an audio/ video output. There is no doubt that Roku device work flawlessly with all the compatible devices but just like other electronics and electrical equipment, sometimes it also experience problems. In this post, we will be talking about How to fix No Audio from Roku Device?
Most of the times, your Roku device functions normally, by offering you amazing audio visual experience, but then , at times you might find it problematic to use your Roku Device. A lot of times, the problem could be specifically no audio.
But you don’t need to worry. No audio problem could arise because of lots of different reasons, and luckily, most of these problems could be solved by following certain DIY tips. So go through the tips mentioned below, and follow them to fix no audio problems from Roku Device.
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DIY Steps to Fix No Audio from Roku Device
Generally, when you connect your Roku device to your television set, a situation might occur when you’re able to watch the video on the screen, but aren’t able to hear the sound. Similar situation might occur when you’ve connected your Roku device to your Audio Video Receiver. In such situations, you could follow these simple steps to get rid of the problem, and get your Roku device to work normally.
#1. No sound when Roku Device is connected to your television
You may not hear the sound sometimes when your Roku Device is connected to your television set. In such a case, make sure that the volume settings on your television set is right. Unmute it if it is muted, turn it up if it is low.
You could also check the cable to see if it connects both the Roku Device and television properly. Try changing the cable if necessary. If none of this works, connect your Roku Device to another audio source to find out whether the problem is with the television set or the device itself.
#2. Roku Device is connected to an Audio Video Receiver
If the no audio problem arises when your Roku Device is connected to your Audio Video Receiver, the steps that you should take to get things working are exactly the same as in case of television set. That is first you check the volume, then the cables, replace the cables if necessary, and if none of these steps work, you try to connect the Roku device to another audio source to find out the root of the problem.
However, if you’ve connected your Roku Device to an Audio Video receiver using an optical cable (S/PDIF), you need to change the settings a little bit. Simply go to Home using your Roku device’s remote control, then go to Settings. Under Settings, go to Audio, and change HDMI and S/PDIF to Dolby D. By following these steps you should be able to get your Audio Video Converter to work normally.
#3. Roku Device can’t play Surround Sound
A lot of times you’re able to hear the audio irrespective of the audio source, whether, its television set, sound bar, audio video receiver and so on. However, the audio stops when you change the mode to surround sound.
When that occurs, what you need to do is go to Home option, by using your Roku device’s remote control, and choose Settings. Under Settings option, go to Audio, and change Audio mode to Stereo. Also, change HDMI and S/PDIF mode to PCM-Stereo. By making these changes in your Settings, the no audio problem when it comes to surround sound will be solved in no time. If you think the issue is incorrect settings or wrong setup, follow our guide on how to setup Roku device on your TV?
#4. Contact Roku Customer Support
You should be able to fix the no audio problem in your Roku device by following the steps mentioned above, however, if the problem doesn’t get solved, the only option that you’re left with is contacting Roku customer support.
Roku has an active technical support for Roku, whose objective is to help their customers find the solution to the problems that they’re facing. The friendly technical experts at Roku will help you in whatever ways possible. They will make things simple, and get your device back to work.
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You have the option of either calling them or writing to them; you could do either of them, or both. You can register your complaint through their chat support system. In their support site, you will also find tips and suggestions regarding how to solve different problems. You could look out for the kind of problem you have, and follow the tips mentioned to see if doing so solves your problem.
Roku has its authorized service centers and technical experts in different parts of the world. You can get in touch with them, and ask them to have a look into your device. They should definitely be able to help you out with your problem, get your device to work again, and offer you a feasible solution.
Roku device is a piece of electronics, and quite like any other electronic device, at times, there might be glitches in its functionality. Quite the similar is no audio scenario. When something like this occurs, all you need to do is follow the steps mentioned above and you will have the solution to your problem. You may also like to read how to fix HDCP2.2 error on Roku.
If the DIY methods don’t work, the only option you’re left with is to contact their reliable customer support. Through live support or by getting them to look into your problem, you could have your no audio problem in your Roku Device fixed. I hope this article helped you fix the no audio problem in your Roku device.