Roku is a digital media player device, manufactured by Roku Inc. They are used to access the media provided by the Roku partners through channels. The users can get access to the free and paid audio and video content available on the internet from their TV. Content on the Roku channels includes streaming from YouTube, Netflix, Amazon Prime, Hulu, Sling TV, and other services. The content on the channels are pre-recorded and one can view the content from the services like SlingTV can be seen live from Hulu and can be accessed just the next day from the date of its premiere.In this article, however, we will be focusing on how to fix Channel Streaming issue with Roku?
The company provides high-quality services to its customers so that they do not have to face any issues while streaming, setting up, operating or accessing various features of the device. If you still encounter any problem with the innovative device, you can contact the technical support of the company through multiple channels like the website, chat service, calling toll free number or even via email.
While the company puts many efforts that the customers do not have to face any problem while using the device, still, in case the customers get into any trouble, they can contact the customer support to get their issues resolved.
If you are facing an issue in streaming the channels with your Roku device, this article might be helpful for you in resolving the problem. So, to fix the issue with streaming the content on Roku, read this article.
Fix Channel Streaming issue with Roku
#1. Check your internet connection
The most common reason for the issue in Roku device is the internet. Check if you are connected to the internet. Everything in relation to the internet connection must be working properly, as, the streaming content on the Roku channel depends highly on good internet. You can check for the internet connectivity through your Roku device. To check the connection and its strength, you can go to network options inside the settings. If there is no network connection, you should connect to a network.
#2. Internet connection speed
While connecting to the internet, check that the speed of the internet is above 3 Mbps. Also, the device must connect with an internet connection with a minimum speed of 3 Mbps. The internet connection speed can also be checked through the device.
If the speed is less than 3 Mbps, you should check the distance of the device from your wireless router. You should consider reducing this distance and should also check if there are any obstructions like bookshelves, appliances, walls, etc. between them. Place your Roku as close to the router as possible without having any obstacles between them to get the best results.
#3. Number of devices connected to the same router
Please note that if there are many devices connected to your wireless router, then the speed of the internet connection reduces as the speed gets divided to each of the separate device connected to the router. Hence, the Roku device will get minor internet speed to access the channel content. Try reducing the number of devices connected to the same network. Another solution to this problem is having a separate internet connection for your Roku so that it can have full access to the internet without any other device interfering into the network. I hope the 3rd steps so far would fix Channel Streaming issue with Roku on your TV.
#4. Restore the Roku
If you think that the connection is proper, internet speed is higher than that of the minimum required and also your wireless router is located close to your device and still, you are unable to stream the channels through Roku. In such a scenario reboot the device and restore the device to factory settings. After resetting the device, follow the instructions correctly, and now you will be able to access the channel content.
To Restore or Reset the Roku Device
- Go to the Settings Menu and Choose “Advanced System Settings“.
- Select the option “Factory Reset” and the “Factory Reset Everything“.
- Enter the code displayed on the screen or press the combination of button as asked by the Roku device to confirm the action.
- Follow the onscreen instruction to complete the reset process.
Contact Customer Support
Checking all these will resolve the issue in most of the cases, but if, still in the rarest case, your problem is not solved, feel free to contact the Roku technical support via any medium like email, chat services, technical support service on website, official social media accounts of Roku or via the Toll free Number or alternatively you can call us for an instant help our Roku Technical Support number is available for round the clock customer support.
The technical support representatives will help you resolve the issue in the best way possible so that you can enjoy streaming the content and have the best of the experience with your Roku device. We hope this article would fix Channel Streaming issue with Roku on your home network. If you still have any issue after following all the above method feel free to contact us for a free diagnosis.